Refund Policy

Overview

ZenithOpsTech products are instant-delivery digital goods. Because the value is delivered the moment your duplicate link is accessed, our refund policy is narrower than a typical physical-goods return policy — but we stand behind the quality of what we ship.

When refunds apply

• The duplicate link was faulty, broken, or didn't match the system you purchased, and our team couldn't fix it within 7 days
• You were charged more than once for the same order
• You were charged for a tier you did not select at checkout

When refunds don't apply

• You've duplicated the workspace into your own Notion account and simply changed your mind
• You purchased the wrong tier by mistake and have already accessed the duplicate link (contact us instead — we're usually able to apply the difference toward an upgrade)
• Requests made more than 14 days after purchase

How to request a refund

Email support@zenithopstech.com with your order confirmation and a short description of the issue, or use the contact form and select "Refund request." We'll review it against the criteria above and get back to you.

Processing time

Approved refunds are issued the same day they're approved, back to your original payment method. Your bank or card issuer may take a few additional days to reflect it on your statement.